I recently tried to cash out in pokerstars and the funds was returned to my account. When i tried to e-mail MONEYBOOKERS they told me that they already stopped processing online gaming like poersites. Anybody experienced this?
Dear Mr. NDEPENDENT,
>>
>>Thank you for contacting the Moneybookers customer service.
>>
>>We would like to kindly inform you that due to security and processing
>restrictions imposed on our system, you will not be able to send or
>receive funds to or from gaming merchants, so you will not be able to use
>Moneybookers for gaming transactions. As pertaining to your withdrawal,
>please be advised that it was successfully processed in our system and you
>should receive the funds in your bank account within 2-5 business days. We
>hope you will find this information useful.
>>
>>If you have any further questions, please do not hesitate to contact us
>again.
>>
>>Best regards,
>>Rosi
>>Moneybookers Customer Service
>>
>>
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2 comments
That said, I'm not good enough, nor fortunate enough to have withdrawn any money yet, so I can't help you with your problem. I hope you find a way to withdraw money. Have you emailed PS to ask about the issue? I've heard much positive feedback about their customer service regarding deposit/withdrawal issues.