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Viruses in PS update????

Jan 27, 2008 11:53 pm Report Abuse

I dont know why as Ive never encountered this before but can anyone tell me why during the latest PS update my antivirus has detected viruses.I love PS but am afraid to download the update and cant play at the moment.


9 comments


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SwannySA Jan 27, 2008 11:58 pm

Yes, aussies rule just tried to update it also and was warned of virus. We use AVG.

The virus was called SWIZZOR and we are unable to put in "vault" and even if clicking ignore, it won't do the update.

Seymour.Bluffs Jan 27, 2008 11:58 pm
Did you email pokerstars support?
Bathtubs Jan 28, 2008 12:00 am
I downloaded the update yesterday my computer is fine. Best of luck.
SwannySA Jan 28, 2008 12:02 am

How do you remove trojan horse Downloader Swizzor AF for Windows XP familial edition?

Answer

virus Trojan Swizzor is provenient by MSN PLUS. Steps: 1- remove Msn Plus of you PC 2- Run Ad-Aware Software to find and kill the trojan 3 - you can also run BECLEAN to clean your�s needend Files and organized the star list of the computer. 4 - Run a ZONE ALARM ou a tipical software to proibe the possible virus to apear again. 5 - Scan again the anti virus to find if you have the virus again... if not you are a happy person

------

I dont know if this helps. But it again seems to be another msn virus causing us havoc.

Ozi_Batla Jan 28, 2008 12:03 am
I use AVG myself.I think I'll Email support.
SwannySA Jan 28, 2008 12:16 am
I too have sent email to support at PS
Tequila32882 Jan 28, 2008 12:28 am
i downloaded update yesterday and had no problems
SwannySA Jan 28, 2008 12:31 am

Could this just be for people who are uploading update today?

OR...oh no!! It couldn't be a conspiracy against us Aussies, could it? lol

Ozi_Batla Jan 28, 2008 12:41 am
Hello steven james sim,

Thank you for your email regarding the AVG warning about the swizzlor
virus threat.

Please note that this is a false alarm introduced by a recent update to
the AVG virus definition file. There is no virus in the PokerStars br /> update, which we have confirmed through the use of alternate scanners
from McAfee and Symantec.

It is perfectly safe to click on the "Ignore" option and accept the
update from PokerStars. However, should you get an update error,
please
disable your AVG software in order to launch your PokerStars program.

Should you be unable to use the "Ignore" option to complete the
PokerStars update, you may launch PokerStars temporarily by skipping
the
update process. To do so:

1) Right click on your desktop
2) Choose "New -> Shortcut"
3) Browse your computer to locate "PokerStars.EXE".

It will be accompanied by the familiar red, black and orange icon, and
may not have ".EXE" at the end of it depending on how your computer is
set up. It is likely be in one of these directories (folders):

C:\Program Files\PokerStars\
C:\Program Files\PokerStars.NET\

4) Give the shortcut a name, and click "OK".

This new shortcut will skip the update process and should allow you to
log on without complaint from AVG. If this fails, you will probably
need
to disable AVG temporarily in order to run PokerStars.

To disable AVG in order to run PokerStars, you need to turn off the
"Resident Shield" portion of the program. To do this, open the AVG
control center, and in the section where it says "Security Status",
right click on "Resident Shield" and choose "Properties". Uncheck the
checkbox for "Turn on AVG Resident Shield protection" and click OK.
You
can now launch PokerStars (and should re-launch Resident Shield as soon
as you do so, for maximum virus protection).

Please note that either option (bypassing the update, or temporarily
disabling the virus scanner) should only be used temporarily, until AVG
corrects the virus definition file. PokerStars updates are required,
and virus protection is too vital to be disabled for any length of
time.

At the moment we are trying to contact the AVG team at Grisoft as
quickly as possible in order to ask them to resolve this issue. We
apologize for the inconvenience this might cause.

Please note that this is not an unusual happening. All virus makers
occasionally put out virus definitions that cause false hits, sometimes
rather in high profile, such as this recent high profile occurrence
involving Adobe:

http://www.theregister.co.uk/2007/08/31/avg_adobe_false_update/

You can see just how common this is by Googling "AVG false alarm":

http://www.google.com/search?hl=en&q=AVG+false+alarm&btnG=Search

Please let us know if you need further assistance.



Regards,

Larry
PokerStars Support Team

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